Legal

Terms & Conditions

Last updated: 3 August 2026

These terms and conditions govern your use of the ROH South Africa website (the “site”). By accessing or using the site, you agree to these terms. If you do not agree, please do not use the site.

1. About this site

This site is operated by ROH South Africa (“ROH”, “we”, “us” or “our”). It is an informational website about the ROH scalp and hair care range. Products are sold through our stockists and retail partners, not directly on this site.

2. Using the site

You agree to use the site lawfully and not to:

• Use it in any way that breaches any applicable law or regulation.
• Attempt to gain unauthorised access to the site, its servers or any connected systems.
• Introduce malicious code or interfere with the proper working of the site.
• Copy, reproduce or exploit any part of the site except as permitted below.

3. Intellectual property

All content on this site — including text, graphics, logos, images, video and the ROH name and branding — is owned by or licensed to ROH and is protected by intellectual property laws. You may view and share content for personal, non-commercial use, but you may not reproduce, distribute or use it commercially without our prior written permission.

4. Product information

We take care to describe our products accurately, but content on this site is provided for general information only. Ingredient lists, availability and pricing may change, and final product information is confirmed at the point of purchase through our stockists. Our products are cosmetic and are not intended to diagnose, treat or cure any medical condition. Always follow the usage directions and patch-test where advised.

5. Third-party links

The site may link to stockists, retailers and other third-party websites. We provide these links for convenience and do not control or endorse those sites. We are not responsible for their content, products or practices — your use of them is governed by their own terms and policies.

6. Availability

We aim to keep the site available and up to date, but we do not guarantee that it will always be accessible or error-free. We may suspend, withdraw or change any part of the site without notice.

7. Limitation of liability

To the extent permitted by law, ROH will not be liable for any loss or damage arising from your use of, or inability to use, this site or any content on it. Nothing in these terms excludes or limits any liability that cannot be excluded under South African law, including under the Consumer Protection Act.

8. Privacy and cookies

Your use of the site is also governed by our Privacy Policy and Cookies Policy, which explain how we handle your information.

9. Governing law

These terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts.

10. Changes to these terms

We may update these terms from time to time. The “last updated” date above shows when they were last revised. Your continued use of the site means you accept the updated terms.

11. Contact us

Questions about these terms? Email us at hello@rohhair.co.za.